Terms & Conditions

By making a reservation, staying at Gabala Karvansaray Hotel, or using our services, guests agree to comply with the following Terms & Conditions. These terms are designed to ensure comfort, safety, and a pleasant experience for all guests.

Reservations are subject to availability and confirmation. Guests must provide accurate personal and contact information at the time of booking. The hotel reserves the right to cancel or modify reservations if incorrect or misleading information is provided. Check-in and check-out times are defined by hotel policy and may vary seasonally. Early check-in or late check-out requests are subject to availability and may incur additional charges.

Guests are required to present valid identification upon check-in. All guests must comply with hotel rules, safety regulations, and local laws during their stay. Any behavior that disturbs other guests, damages property, or violates regulations may result in immediate termination of the stay without refund. The hotel is not responsible for loss or damage to personal belongings unless caused by proven negligence. Guests are encouraged to use provided safety facilities and exercise personal caution.

Hotel facilities and services are intended for registered guests unless otherwise specified. The hotel reserves the right to restrict access to certain areas, adjust service availability, or temporarily suspend facilities due to maintenance, safety concerns, or operational needs. Prices, services, and amenities may change without prior notice. Promotional offers and special packages are subject to specific conditions and availability.

Gabala Karvansaray Hotel may use photographs or video recordings taken in public hotel areas for promotional purposes, provided guests are not individually identifiable without consent. The hotel is not liable for delays, service disruptions, or inability to provide services caused by circumstances beyond its control, including natural events, technical failures, or government restrictions.

Any disputes arising from the use of hotel services or accommodation shall be governed by the laws of the Republic of Azerbaijan. The hotel reserves the right to update or amend these Terms & Conditions at any time. Updated terms will become effective immediately upon publication on the website.

By proceeding with a reservation or stay at Gabala Karvansaray Hotel, guests confirm that they have read, understood, and accepted these Terms & Conditions.