Privacy Policy

Gabala Karvansaray Hotel values the trust of its guests and website visitors. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with our hotel, website, or services.

We may collect personal data such as your name, surname, contact details, identification information, reservation details, payment-related information, and special requests when you make a booking, stay at the hotel, contact us, or use our online services. This information is collected only when necessary and in accordance with applicable data protection laws.

Personal information is used to process reservations, provide accommodation services, manage guest requests, improve service quality, communicate booking-related updates, comply with legal obligations, and ensure guest safety and security. We may also use limited data for internal analysis to enhance our hospitality services.

Gabala Karvansaray Hotel does not sell or rent personal data to third parties. Information may be shared only with trusted service providers such as payment processors, booking platforms, or legal authorities when required by law. All third parties are obligated to protect your data and use it solely for the intended purpose.

We implement appropriate technical and organizational security measures to safeguard personal data against unauthorized access, alteration, disclosure, or loss. Access to personal information is restricted to authorized personnel only.

Personal data is retained only for as long as necessary to fulfill operational, legal, or contractual requirements. Once data is no longer required, it is securely deleted or anonymized.

Guests and website users have the right to request access to their personal data, request corrections, or ask for deletion where legally permissible. Privacy-related requests can be submitted directly to the hotel through official communication channels.

Our website may contain links to third-party websites. Gabala Karvansaray Hotel is not responsible for the privacy practices or content of external websites.

This Privacy Policy may be updated periodically to reflect changes in legal requirements or hotel operations. Any updates will be published on this page and become effective immediately upon posting.

By using our website, booking accommodation, or staying at Gabala Karvansaray Hotel, you acknowledge and agree to the terms of this Privacy Policy.