Check-In and Check-Out

Check-in time is from 2:00 PM. Early check-in may be available upon request and subject to availability.

Check-out time is by 12:00 PM. Late check-out may be arranged in advance for an additional fee.

Yes, early check-in can be requested but is subject to availability. Please contact us in advance to confirm.

Yes, late check-out is available for a fee, based on room availability. Please arrange this with reception.

Guests are required to present a valid photo ID or passport and a credit card used for the booking.

Yes, but please notify us in advance and ensure they have a copy of the booking confirmation and valid ID.

Yes, a refundable security deposit may be required at check-in, depending on the room type and payment method.

Our front desk is open 24/7. You can check in at any time with a valid reservation.

Yes, we offer complimentary luggage storage if you arrive before your room is ready.

Yes, we offer express check-in and check-out services to save you time. Ask our staff for details.

Yes, walk-in guests are welcome based on room availability, but we recommend booking in advance.

Yes, but please inform the front desk in advance. Early departure fees may apply depending on the rate plan.

You can request a late check-out by contacting the front desk. Approval depends on availability.

Yes, you can extend your stay depending on room availability. Please inform the front desk as early as possible.

Yes, we offer contactless options for both check-in and check-out. Ask our team for assistance.

If you leave without checking out, we will process check-out automatically and email you the receipt.

Yes, please return your room key card at the front desk upon check-out.

Late check-out may incur a fee depending on the time and availability. Contact reception for rates.

Please visit the front desk immediately. A new key will be issued after verifying your identity.

We currently require physical photo identification. Digital IDs are not accepted at this time.

Yes, our staff is happy to assist you with luggage during check-in and check-out.

No, luggage storage before check-in or after check-out is complimentary for all guests.

Yes, if your room is ready, you may check in earlier at no extra charge. Early access depends on availability.

Yes, subject to availability. You may also use our luggage storage and lounge facilities while you wait.

The check-in process typically takes 5–10 minutes. Having your ID and booking details ready helps speed it up.